Privacy Policy

At FeedBun, operated by Wuit Pty Ltd, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for the FeedBun website, web application, and browser extension (collectively, the “Service”).

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Optional dietary preferences, allergies, or health goals
  • Product Data: Food products you analyze, save, or track
  • Payment Information: Billing details for paid subscriptions (processed securely through our payment providers)
  • Communications: Messages you send to our support team

1.2 Information Collected Automatically

  • Usage Data: How you interact with our Service, including features used and time spent
  • Product Interactions: Products viewed, analysed, or captured through our browser extension
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Cookies and Local Storage: Session information and user preferences

1.3 Information from Third-Party Sources

  • Product Information: Publicly available product data from e-commerce websites when using our browser extension
  • Research Data: Ingredient and nutrition information from public databases and research sources

2. How We Use Your Information

We use collected information to:

  • Provide and improve the Service
  • Analyse food products and generate health ratings
  • Personalize your experience and recommendations
  • Process payments and manage subscriptions
  • Send service-related communications
  • Respond to support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Conduct research to improve our algorithms and features

3. Information Sharing and Disclosure

We do NOT sell your personal information. We may share information only in these circumstances:

3.1 With Your Consent

We share information when you explicitly authorize us to do so.

3.2 Service Providers

We work with trusted third-party services for:

  • Payment processing (Stripe)
  • Email communications (Amazon Web Services)
  • Analytics and error tracking (AppSignal)
  • Cloud infrastructure (Amazon Web Services, Google Cloud Platform, Fly.io)

These providers are contractually obligated to protect your information and use it only for providing services to us.

3.3 Legal Requirements

We may disclose information if required by law, court order, or government request.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify you of any such change.

3.5 Aggregated Data

We may share anonymised, aggregated data that cannot identify individual users for research or business purposes.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security audits
  • Limited access controls
  • Secure development practices

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

  • Account Data: Retained while your account is active
  • Product History: Retained to provide historical tracking features
  • Deleted Accounts: Basic information may be retained for legal compliance
  • Analytics Data: Aggregated data retained indefinitely

6. Your Rights and Choices

6.1 Access and Portability

You can access and download your data through your account settings.

6.2 Correction

You can update your account information at any time.

6.3 Deletion

You can request deletion of your account and associated data. Some information may be retained for legal compliance.

6.4 Communication Preferences

You can opt out of non-essential emails through your account settings or unsubscribe links.

6.5 Browser Extension

You can disable or uninstall our browser extension at any time, which will stop collection of browsing data.

7. Children’s Privacy

FeedBun is not intended for children under 13. We do not knowingly collect information from children. If we discover we have collected information from a child, we will promptly delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyse usage patterns
  • Improve Service performance

You can control cookies through your browser settings, though some features may not function properly without them.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination

To exercise these rights, contact us at [email protected].

11. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our legal bases for processing include consent, legitimate interests, and contractual necessity.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the Service. Your continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or concerns, please contact us:

By using FeedBun, you acknowledge that you have read and understood this Privacy Policy.